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  • What makes Glow & Grace's product selection unique compared to other beauty and wellness retailers?
    At Glow & Grace, our commitment to sustainability and premium quality sets us apart. We offer a meticulously curated selection of sustainable premium skincare, cosmetics, and mindful lifestyle essentials. Our products are carefully chosen to not only enhance your natural beauty but also promote overall well-being. We emphasize eco-friendly and ethical practices across our range, ensuring that every item you purchase helps you embrace wellness and cultivate grace. From organic ingredients to recyclable packaging, every aspect of our product line is designed to let your inner light shine while being kind to the planet.
  • How can I choose the right products for my specific goals or needs?
    To choose the right products for your specific needs, we recommend exploring our detailed product descriptions, which provide in-depth information about the benefits and uses of each item. Additionally, consider your unique wellness goals. If you need personalized guidance, our customer support team is always available to help you make informed decisions tailored to your individual needs.
  • Can you provide more information about the ingredients used in your products?
    Absolutely! Each product page includes detailed ingredient lists, ensuring transparency and informed choices.
  • Do you offer domestic and international shipping for Glow & Grace products?
    Currently, Glow & Grace ships exclusively within the U.S. We are committed to providing our customers with the best experience and service possible. While we do not offer international shipping at this time, we are actively working on expanding our delivery network. Please check back later for updates, as we plan to offer international shipping in the near future.
  • How long does shipping typically take?
    We offer several shipping options for your convenience. Economy Shipping: Our economy shipping option arrives within 3 to 5 business days (excl. processing time). Standard Shipping: Arrive within five business days (excl. processing time). Expedited Shipping: Arrive within one to three business days (excl. processing time). Two-Day Shipping: Arrive within two business days. Processing Time: Allow one business day for order processing before shipment. Orders must be placed and paid by 2:00 PM PST for processing to begin same-day. Processing of orders placed and paid after 2:00 PM PST will begin the following business day. Business Days: Please keep in mind that our delivery estimates are based on business days (Monday through Friday, excluding holidays). Rest assured, we’re working diligently behind the scenes to get your order to you promptly. See our full Shipping Policy.
  • How can I track my order from Glow & Grace?
    At Glow & Grace, we understand the excitement of receiving your wellness and grace products. That’s why, once your order is on its way, we’ll provide you with a tracking number. This tracking number will be sent to you via email and can be used to monitor your shipment's progress in real-time. You can also locate your order status and tracking number by logging into your account and viewing "My Orders".
  • How can I get in touch with you?
    Please contact us by email at support@glowgracewellness.com, via our website chat, or by calling 773-609-2828.
  • What is your cancellation policy for orders that haven’t been fulfilled yet?
    Customers can request cancellation of their order up to one (1) hour after the order has been placed. After that time the processing of the order has begun.
  • How can I cancel my subscription plan?
    See our Cancellation and Returns Policy.
  • What is the return and refund policy?
    At Glow & Grace, we understand that circumstances can change, and we aim to provide fair solutions that cater to both your needs and our policies. Refunds are reviewed on a case-by-case basis to ensure that each situation is handled with the attention it deserves. We strive to achieve a balance that aligns with our commitment to your wellness and our operational guidelines. For detailed information, please refer to our Return Policy. If you have specific concerns or questions, do not hesitate to contact our customer service team for personalized assistance.
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